01-01-2020 02:15 PM
I have a Vizio TV and Vizio sound bar, and we've had this current set up with out STB for probably close to 4 years. Today I noticed that when I was browsing the channel guid the volume on the sound bar kept decreasing. In fact every single button press on the cable remote takes the sounder volume down a peg. I've scoured the internet and can't find anything about this. I've unplugged the STB, and the sound bar and nothing has changed.
01-03-2020 09:07 PM - edited 01-03-2020 10:35 PM
If this is with the new voice remote try going into the voice remote settings, restore factory settings for remote, then manually add your TV and sound bar back in. Go to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Manual Setup