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Sound Bar volume decreases with any press on cable remote

Sound Bar volume decreases with any press on cable remote

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Contributor
Contributor
Posts: 1
Registered: ‎01-01-2020

Sound Bar volume decreases with any press on cable remote

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I have a Vizio TV and Vizio sound bar, and we've had this current set up with out STB for probably close to 4 years. Today I noticed that when I was browsing the channel guid the volume on the sound bar kept decreasing. In fact every single button press on the cable remote takes the sounder volume down a peg. I've scoured the internet and can't find anything about this. I've unplugged the STB, and the sound bar and nothing has changed. 

 

Any ideas?

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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 611
Registered: ‎12-06-2010

Re: Sound Bar volume decreases with any press on cable remote

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If this is with the new voice remote try going into the voice remote settings, restore factory settings for remote, then manually add your TV and sound bar back in. Go to Menu > Settings > Voice control > Fios TV Voice Remote > Program Voice Remote > Manual Setup

  1. Select your TV or Receiver or Soundbar Brand and Model and follow the steps,
  2. You will see a “Success” message in the top right of the TV screen when the setup is complete.
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