Re: Sports Package Included or Not in FiOS TV Extreme HD
JackB67
Enthusiast - Level 2
Says not subscribed on 586. And yes, the sports package i have is for the channels in the 300-319 range.
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Re: Sports Package Included or Not in FiOS TV Extreme HD
JackB67
Enthusiast - Level 2
Oh, and yes, I am getting the other channels around MLB network. Stuff like Big Ten network and NHL.
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Re: Sports Package Included or Not in FiOS TV Extreme HD
matcarl
Master - Level 1
Charles, look up that guy's account. If he has Extreme then hit his boxes with a Reload, we went thru this with Techman awhile back when others weren't getting it.
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Re: Sports Package Included or Not in FiOS TV Extreme HD
CharlesH
Specialist - Level 1
I contacted jack just now.  He had the older premier package w/ the Sports package which is a kinda different but was able to figure that out.
Re: Sports Package Included or Not in FiOS TV Extreme HD
Greg26001
Contributor - Level 2
I still feel like I'm getting jipped in Northern NJ.  Why should I have to pay for something South Jersey gets included?
Re: Sports Package Included or Not in FiOS TV Extreme HD
JackB67
Enthusiast - Level 2
I just want to thank Charles H for contacting me directly Tuesday night by cellphone to help explain the situation to me, offer some advice and additional information about Verizon FIOS. This is a great resource, one I wish I had known about sooner. So thanks Charles, and thanks for Verizon. Keep up the good work.I
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Re: Sports Package Included or Not in FiOS TV Extreme HD
CharlesH
Specialist - Level 1

Thanks buddy. =P

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Re: Sports Package Included or Not in FiOS TV Extreme HD
nuttyirishman
Enthusiast - Level 2
OK, I was told by my salesperson (door-to-door), that the Extreme HD package DID include the sports package, and for me, this was a deal maker/breaker (i.e. I needed GOL TV, GOLF HD and NFL HD channels).    At installation, it did not show up on the TV, so the Tech made phone calls, and then I had it.   However, on my 1st bill I was charged the $7.99!    I called Customer service (arghhhh!!), and they said the sales rep had to fix it, they couldn't     I called him, he said he'd fix it, and all was well.   NOT!     My 2nd bill just came and the $7.99 charge is still there......!!    Charles, etc. what can you do to make this right?       I can PM you with account #, etc if you need them.    Thanks in advance        Bob
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Re: Sports Package Included or Not in FiOS TV Extreme HD
nuttyirishman
Enthusiast - Level 2
Oh, I live in Sicklerville, NJ..........
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Re: Sports Package Included or Not in FiOS TV Extreme HD
matcarl
Master - Level 1
If you are in the part of NJ where it is $7.99 more, then Charles can't do anything. The salesman lied to you.
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