Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Status Reports while fast forwarding/reversing/pausing

Reply
steveski
Contributor
Contributor
Posts: 2
Registered: ‎07-07-2011

Status Reports while fast forwarding/reversing/pausing

Message 1 of 3
(985 Views)

I have had a FIOS DVR for several years now and continue to be amazed that a box pops up on the screen to show channel, program info, etc. etc. when I am fast forwarding, reversing, or pausing.  Furthermore, the box stays up for about 5 seconds after hitting "play" again ...... which then covers up the content of what you're trying to watch ....... unless you push "Exit" which gets rid of it.  I can understand the need for the box if you are changing channels or just tuning on the TV ...... but why the need to show the box when you're simply operating within the same channel (or recorded program)??  I called FIOS tech support several years ago to see if I could customize this feature on my setup, either be eliminating it or reducing the time it is on the screen but was told it couldn't be changed.  Too bad.

2 REPLIES 2
jesfine
Contributor
Contributor
Posts: 1
Registered: ‎04-10-2013

Re: Status Reports while fast forwarding/reversing/pausing

Message 2 of 3
(733 Views)

I have exactly the same complaint.  Why its necessary to cover up the screen every time with the same information that you're not interested in is a "feature" that is not useful, is annoying, requires two hands on the control, or looking away from the screen to the remote so you hit the right button and needs to be fixed.  VERIZON PLEASE FIX THIS!!!

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Status Reports while fast forwarding/reversing/pausing

Message 3 of 3
(725 Views)

@jesfine wrote:

I have exactly the same complaint.  Why its necessary to cover up the screen every time with the same information that you're not interested in is a "feature" that is not useful, is annoying, requires two hands on the control, or looking away from the screen to the remote so you hit the right button and needs to be fixed.  VERIZON PLEASE FIX THIS!!!


You actually can't have the exact same complaint because things changed when IMG 1.9.1 was deployed.  Since this change, the skip function does not show the information bar anymore. The bar shows during fast forward to indicate how much you've fast-forwarded -- something I find very useful.  And you can set the time for the bar to disappear with fast forward (and channel changes for that matter) to as little as two seconds. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.