Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Stb

Reply
Sm12341
Contributor
Contributor
Posts: 2
Registered: ‎08-28-2018

Stb

Message 1 of 3
(510 Views)

I received a new stb due to an error code, but I am still getting the same code with the new box. Is there a customer service email for support. TV has been down for over a week. I cant seem to find the time to keep going through all the troubleshooting they want to keep doing

2 REPLIES 2
Sm12341
Contributor
Contributor
Posts: 2
Registered: ‎08-28-2018

Not happy with verizon

Message 2 of 3
(464 Views)

I am getting nowhere with tech support. My stb has been out for a week. They sent me a new stb but the same issue persists 

GaryDM
Moderator Moderator
Moderator
Posts: 2,075
Registered: ‎07-06-2016

Re: Not happy with verizon

Message 3 of 3
(453 Views)
Hi Sm12341,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.