having same problem. SO AGGREVATED. Under My Verizon--Profile I can see my family's sub accounts and it plainly says:
If you have VZ mobile and Fios, - move mouse over "Account" - move mouse over "Home" ( don't click) - then click settings overview under "Settings". I think this needs to be done under the main account. Just added an a sub account
Tried to add through manage tv -parental controls, but kept getting redirected to main fios page
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