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Contributor
Contributor
Posts: 1
Registered: ‎12-11-2019
Message 1 of 3
(454 Views)

How do I activate a cable sub-account for a roommate?  When he tries to access cable, he gets a message that I, as the account holder, need to go to a tools menu.  Where is this?  On the app?  Online?  Can't find it.

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Gold Contributor I Gold Contributor I
Gold Contributor I
Posts: 207
Registered: ‎01-01-2018
Message 2 of 3
(409 Views)

I don't beleive oyu can make sub accounts anymore. It's been a couple years now.

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Contributor
Contributor
Posts: 1
Registered: ‎01-06-2020
Message 3 of 3
(287 Views)

having same problem.  SO AGGREVATED.  Under My Verizon--Profile I can see my family's sub accounts and it plainly says:

 
Sub Accounts
 
Sub Account holders can watch TV shows and movies through the internet and mobile app.
 
I miss Comcast.
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