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For some reason the surround sound doesn't work on the HD channels, we have to switch it to straight stereo. What is the problem?
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@mary333 wrote:Still no voices when HD is on
Since the above did not work, your situation sure sounds like an issue with your receiver with the encoding. I unfortunatly can't help with that. Their might be someone on here that might reply, but it might be a good idea to call the manufacturer of the receiver and see if they can troubleshoot some things for you.
11-16-2013 05:29 PM
We have a Yamaha AV receiver that has various surround selections. It is connected to the DVR via R/L auto. The TV is connected via HDMI. It's not just that we are not getting surround but you cannot hear the voices if the stereo is set to anything other then straight Stereo. If I tune to the non HD channel of the same network (2, 4, 7...) it works, that is we hear the voices.
Our stereo has a simulates surround but that does not work on the HD channels either.
11-16-2013 08:15 PM
There's a few things you can try.
Go into your dvr or stb menu and go down to settings then over to audio then:
1. Go to set top box volume and turn it up all of the way
2. Go to audio format and make sure its set to surround
If neither of these work go to dynamic range and if its set to Heavy set it to none
Report back if any of it worked or didn't work.
@mary333 wrote:Still no voices when HD is on
Since the above did not work, your situation sure sounds like an issue with your receiver with the encoding. I unfortunatly can't help with that. Their might be someone on here that might reply, but it might be a good idea to call the manufacturer of the receiver and see if they can troubleshoot some things for you.