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System Down

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Contributor
Posts: 6
Registered: ‎02-10-2011

System Down

Message 1 of 2 (1,776 Views)

The home server went down on 2/9 at 12:30pm. No phone, no TV, no Internet. Called Verizon......it will be repaired by 7pm. Called at 8pm..........it will be repaired by 10pm. Wife called at 9pm..............oh, we knew that was going to happen yesterday, it's not your equipment the problem is with us,  it will be up by 7-10am. It is now 4:15pm and still no service.

 

After sales service? Customer communication honesty?

1 REPLY
Contributor
Posts: 6
Registered: ‎02-10-2011

Re: System Down REPAIRED - Thanks

Message 2 of 2 (1,730 Views)
 
 

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