Customers With Disabilities
 

Welcome to the Verizon Fios Community.

Find help and answers to questions about anything and everything Verizon.

System Down

Reply
Contributor
Posts: 6
Registered: ‎02-10-2011

System Down

The home server went down on 2/9 at 12:30pm. No phone, no TV, no Internet. Called Verizon......it will be repaired by 7pm. Called at 8pm..........it will be repaired by 10pm. Wife called at 9pm..............oh, we knew that was going to happen yesterday, it's not your equipment the problem is with us,  it will be up by 7-10am. It is now 4:15pm and still no service.

 

After sales service? Customer communication honesty?

1 REPLY
Contributor
Posts: 6
Registered: ‎02-10-2011

Re: System Down REPAIRED - Thanks

 
 

My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Manage Services

Support

Watch Fios