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TNT (551 & 51) Freezing, Pixelating, and No Sound Randomly!

TNT (551 & 51) Freezing, Pixelating, and No Sound Randomly!

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Contributor RacingGirl14
Contributor
Posts: 2
Registered: ‎06-17-2012
Message 1 of 9
(2,463 Views)

Since around noon today when I first turned on TNT to watch the Nascar race and pre-race show the channel has constantly been freezing, pixeling and having no sound.  It happens multiple times a minute.  I'm not having this problem with any other channel and I haven't received any other errors or problems from either of my two boxes, so I know it's the channel and not my boxes.  What's going on and when will this be fixed!?!?

8 REPLIES 8
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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008
Message 2 of 9
(2,457 Views)

@RacingGirl14 wrote:

Since around noon today when I first turned on TNT to watch the Nascar race and pre-race show the channel has constantly been freezing, pixeling and having no sound.  It happens multiple times a minute.  I'm not having this problem with any other channel and I haven't received any other errors or problems from either of my two boxes, so I know it's the channel and not my boxes.  What's going on and when will this be fixed!?!?


No clue. Since this is a customer-helping-customer forum it is doubtful any of us can give you an answer.

 

Where are you located? Not happening here, although with the rain delay I did not watch 551 100% of the time until about 15 minutes ago (but each time I did go to 551 I did not see any problems).

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

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Contributor RacingGirl14
Contributor
Posts: 2
Registered: ‎06-17-2012
Message 3 of 9
(2,454 Views)

i'm right outside of Boston.  I tried giving Verizon a call, but they were useless...as usual.  I know it's happening for other people too from reading on other forums.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008
Message 4 of 9
(2,440 Views)

@RacingGirl14 wrote:

i'm right outside of Boston.  I tried giving Verizon a call, but they were useless...as usual.  I know it's happening for other people too from reading on other forums.


All up in your area? Like I said, I am not seeing it here in Texas.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

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Contributor Maxxgold
Contributor
Posts: 2
Registered: ‎06-17-2012
Message 5 of 9
(2,433 Views)

It's freezing in my area as well. I live in Virginia Beach, Va. It's annoying as hell.

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Contributor Maxxgold
Contributor
Posts: 2
Registered: ‎06-17-2012
Message 6 of 9
(2,404 Views)

I found a work around. If you have an xbox 360 you can use that. Just turn it on and click on fios tv listings. Just go to channel 551 and it has no problems. I'm watching it now and it's perfect. I'm wondering if somehow this is a problem with the fios box.

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Contributor Marylandwatcher
Contributor
Posts: 1
Registered: ‎05-11-2013
Message 7 of 9
(2,102 Views)

I've had this problem for months.  Gets bad, then worse.  I live in MD.  No one has any idea how to fix??

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Contributor HightstownGirl
Contributor
Posts: 1
Registered: ‎05-21-2013
Message 8 of 9
(2,034 Views)

I have been having this same problem for months. I keep thinking TNT is going to fix the issue. We are in the Hightstown/East Windsor area.

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Copper Contributor chardver
Copper Contributor
Posts: 11
Registered: ‎11-07-2013
Message 9 of 9
(1,838 Views)

I get the same thing in Ashburn, VA. Its most annoying. Although when 551 is frozen 51 still works....have the Cisco 435 DVR box.

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