09-13-2019 12:06 PM
10-03-2019 01:48 PM
I just got Fios one and 3 minis a couple of days ago. I have the DVR and 1 mini connected to 2 Sony X930D displays, one 65 and one 55 (mini). While setting up boxes and tweaking video settings, I first noticed the 3D problem that all of them have with HBO 3D selection. Then, I proceeded to play with Netflix, even though I have it on the TV, the fios boxes are hard wired so as not to eat WiFi bandwidth I’d prefer to use the Fios box. After an impressive HDR experience, I found the issue with getting stuck in HDR mode.
First I adjusted all of the HDMI inputs on the TV to not have enhanced settings for HDMI turned on or on auto, I turned them off. Then I changed the fios box resolution to 720. Then I played Netflix in 720. Then I tried each resolution higher one at a time to see if HDR came back but I was able to get all the way back to 4K with no problem so for now it seems to be fixed. I’ll stick to Netflix on the TV system for now. But I suggest trying that sequence to reset the boxes output.
10-03-2019 01:55 PM
I still expect the quirk, and the 3D issues, to be fixed though. I had to pay a $50 activation fee, goswap the boxes and do the self install, for the privilege of losing my 3D service and having integration issues. Seems like 2 issues that should have been caught before a product rollout, pretty basic.
10-03-2019 06:12 PM
Check the boxes to see which firmware level they have. 6.6 was supposed to fix that, but they are in the process of rolling out 6.7 now, depending on which VHO you are in.