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TV Remote Control

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Contributor
Contributor
Posts: 2
Registered: ‎05-06-2014

TV Remote Control

Message 1 of 4
(707 Views)

I'v been a loyal customer since 2011. I've payed probably over $1000 in equipment rental fees alone. And you want to charge me $15 to replace a 4-year old worn out remote? 

That seems ludicrous.

3 REPLIES 3
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013

Re: TV Remote Control

Message 2 of 4
(682 Views)

Your right. It sucks that they need to sell what they use to give away for free. Things like this

http://www.ebay.com/itm/NEW-FACTORY-CASE-50-Verizon-Frontier-Remote-Controls-FIOS-Set-Top-Box-Most-T...

can make it hard hard for for the people that dont take advantage.  At least you know where you can get one cheaper!

Contributor
Contributor
Posts: 2
Registered: ‎05-06-2014

Re: TV Remote Control

Message 3 of 4
(641 Views)

It sure is a great way to tick off a customer and ensure they will lose future business

Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎06-27-2011

Re: TV Remote Control

Message 4 of 4
(638 Views)

I concur

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