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TV and STB both go off and then come back on by themselves!

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Contributor
Contributor
Posts: 1
Registered: ‎02-02-2017

TV and STB both go off and then come back on by themselves!

Message 1 of 3
(718 Views)

I have called about this twice and both times I was told that it is not the box.  Well, we checked the HDMI cable as suggested but it only connects the TV to our ROKU device.  And when this happens - the light on the TV remains on to show that the power is there but the picture goes out.  The TV is not that old so I don't think I need to buy a new TV.  The box in the bedroom is fine - so far.  What is going on?  Oh, and we checked the battery back up in the garage and no problem there either.

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,941
Registered: ‎11-04-2008

Re: TV and STB both go off and then come back on by themselves!

Message 2 of 3
(703 Views)

How does box connect to TV?

Have you tried swapping boxes to see if problem follows?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
Nickel Contributor
Nickel Contributor
Posts: 47
Registered: ‎04-26-2010

Re: TV and STB both go off and then come back on by themselves!

Message 3 of 3
(638 Views)

Look for timers on the TV and Set top box....make sure they are clear. 

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