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TV going off

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Contributor EHK
Contributor
Posts: 2
Registered: ‎09-20-2018
Message 1 of 3
(509 Views)

For the last month our cable is going out for a minute or two several times a week.  Tonight it went out 3 times.  What can I do about this?  Is it a problem with the line?

2 REPLIES 2
Contributor Petervp
Contributor
Posts: 2
Registered: ‎09-22-2018
Message 2 of 3
(453 Views)

Same problem, tech support reset my box, not just a simple reboot, I had to re do my custum options like favorites and whatnot. This was only yesterday, fixed one other problem,idk yet about the shut offs yet. Will update.

Contributor EHK
Contributor
Posts: 2
Registered: ‎09-20-2018
Message 3 of 3
(392 Views)

I got intouch with a tech rep.  He ordered me a new settop box.  That seems to have fixed the problem.

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