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TV going off

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EHK
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Contributor
Posts: 2
Registered: ‎09-20-2018

TV going off

Message 1 of 3
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For the last month our cable is going out for a minute or two several times a week.  Tonight it went out 3 times.  What can I do about this?  Is it a problem with the line?

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EHK
Contributor
Contributor
Posts: 2
Registered: ‎09-20-2018

Re: TV going off

Message 3 of 3
(647 Views)

I got intouch with a tech rep.  He ordered me a new settop box.  That seems to have fixed the problem.

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Petervp
Contributor
Contributor
Posts: 2
Registered: ‎09-22-2018

Re: TV going off

Message 2 of 3
(708 Views)

Same problem, tech support reset my box, not just a simple reboot, I had to re do my custum options like favorites and whatnot. This was only yesterday, fixed one other problem,idk yet about the shut offs yet. Will update.

EHK
Contributor
Contributor
Posts: 2
Registered: ‎09-20-2018

Re: TV going off

Message 3 of 3
(648 Views)

I got intouch with a tech rep.  He ordered me a new settop box.  That seems to have fixed the problem.

View solution in original post

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