TV on line non-functional
mommadebi
Enthusiast - Level 1

For the third time in a week, Verizon tells me I must subscribe to access certain channels on line.

However I am a subscriber to all of them!

I have spent over 3 hours on the phone and here I am yet again unable to access anything!

Is there a direct line I can call versus that annoying computer menu that finaly puts me on hold to await someone? Why can't I simply email someone?

Is anyone else having this issue? Sunday, the first call I made I had a person tell me the sysytem was down totally and I needed to call back in a few hours.

Thanks for any assistance or suggestions.

Debi

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Re: TV on line non-functional
Jowls1
Enthusiast - Level 2

same, cannot access CNN HLN. problem started this morning Man Sad says i'm not aurthorized.?

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Re: TV on line non-functional
danljr
Newbie

I am not able to access CNN this morning

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Re: TV on line non-functional
PJL
Master - Level 3

There was a major outage over the weekend that appears resolved.  It is working now.

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