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TV on line non-functional

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mommadebi
Contributor
Contributor
Posts: 1
Registered: ‎12-07-2012

TV on line non-functional

Message 1 of 4
(585 Views)

For the third time in a week, Verizon tells me I must subscribe to access certain channels on line.

 

However I am a subscriber to all of them!

 

I have spent over 3 hours on the phone and here I am yet again unable to access anything!

 

Is there a direct line I can call versus that annoying computer menu that finaly puts me on hold to await someone? Why can't I simply email someone?

 

Is anyone else having this issue? Sunday, the first call I made I had a person tell me the sysytem was down totally and I needed to call back in a few hours.

 

Thanks for any assistance or suggestions.

Debi

3 REPLIES 3
Jowls
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎02-18-2011

Re: TV on line non-functional

Message 2 of 4
(580 Views)

same, cannot access CNN HLN. problem started this morning Man Sad says i'm not aurthorized.?

danljr
Contributor
Contributor
Posts: 1
Registered: ‎05-21-2013

Re: TV on line non-functional

Message 3 of 4
(560 Views)

I am not able to access CNN this morning

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: TV on line non-functional

Message 4 of 4
(496 Views)

There was a major outage over the weekend that appears resolved.  It is working now.

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