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TV one remote motion sensor not working

TV one remote motion sensor not working

Contributor jap5c
Posts: 4
Registered: ‎07-14-2017
Message 1 of 1

The TV one remote is supposed to light up when you pick it up. It was working and then it stopped. It still lights up when you press a key but not when you pick it up.


I had Verizon replace the first remote, and the new one worked for two days and now the motion sensor on it has also stopped working (will not light up when you pick it up).


My kids use the remote too so is there some key combination that turns this the motion sensor on and off that they could have pressed? Or is this new remote also defective too?

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