@BMB182607 wrote:Removing the batteries didn’t work for me and yes the batteries are brand new, any other suggestions please?
If removing and replacing the batteries didnt work, you may need a new remote. Contact support to have them send you a new one.
Do I have to pay for a new remote or is it replaced for free?
@BMB182607 wrote:Do I have to pay for a new remote or is it replaced for free?
Should be free if the old one is defective. Contact support for a replacement.
This worked great. Removed the batteries, waited 5 or 6 seconds. Replaced the batteries and the cover. The small green light lit up then the entire remote lit up white them went out. Now when I pick up the remote the buttons are illuminated. Thank you for the fix!
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