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TV picture and sound going on and off

TV picture and sound going on and off

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Contributor baw
Contributor
Posts: 2
Registered: ‎09-25-2009
Message 1 of 4
(4,981 Views)

I have a Sony TV and FIOS - have had it for over a year with no problems.  Recently, when you turn power on the tv, the picture and sound appear and then go dark and silent for about 20 seconds.  Then, it comes back for about 10 seconds and then goes back off about 20 seconds.  I have tried unplugging tv,hdmi, deleting dvr programs which was about full, chatted on live chat with Verizon, still can't figure out what is wrong.  Did something get pushed on the controller (by 3 teenage sons) that would cause this - standby??  pause??  Looking for answers!!  Need to tape a football game tomorrow!!!

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Silver Contributor II
Silver Contributor II
Posts: 372
Registered: ‎09-15-2009
Message 2 of 4
(4,947 Views)

There are several things that could be the issue. What model TV and STB to you have?



"If your problem has been solved, please mark it as such. Don't forget to hand out your Kudos!"
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Contributor baw
Contributor
Posts: 2
Registered: ‎09-25-2009
Message 3 of 4
(4,916 Views)

I have a Sony LCD Project TV and is the STB the Verizon dvr?  If so, it is Motorola QIP6416-2.  I went to buy a new HDMI cable but then realized I don't have one - I must just have a component cable.

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Contributor cptab
Contributor
Posts: 3
Registered: ‎10-02-2009
Message 4 of 4
(4,826 Views)

search around on this forum and you'll find that many people have a similar problem due to a problem with the STB and HDMI cables.  I was told to temporarily use component while Verizon worked on a fix.

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