Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

TV picture

SOLVED
Reply
ChriisB
Contributor
Contributor
Posts: 2
Registered: ‎09-12-2018

TV picture

Message 1 of 3
(1,164 Views)

I have 2 tv's working great.

On one tv my picture is only visible on the top one inch of the screen.

Audio works fine, picture looks good , but i can only see people's forehead

Computer, phones,and other TV are working normal.

Any Help?

1 ACCEPTED SOLUTION

Accepted Solutions
Edg1
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,955
Registered: ‎06-24-2018

Re: TV picture

Message 2 of 3
(1,147 Views)

Swap one of the good boxes to the TV with the distorted picture. It trouble still there it could be the TV or the HDMI from the box to the TV. 

View solution in original post

2 REPLIES 2
Edg1
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,955
Registered: ‎06-24-2018

Re: TV picture

Message 2 of 3
(1,148 Views)

Swap one of the good boxes to the TV with the distorted picture. It trouble still there it could be the TV or the HDMI from the box to the TV. 

View solution in original post

ChriisB
Contributor
Contributor
Posts: 2
Registered: ‎09-12-2018

Re: TV picture

Message 3 of 3
(1,049 Views)

solution was replace box==no change, but replacethe TV and all works fine. Seems that the tv's time was up. Thanks for the assist.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title