TV's turn off all by themselves
kaysyiayia
Enthusiast - Level 1

Monday of this week, my 50 in. HD TV started turning itself off.  Of course, we figured it was a TV in need of repair.  They will come out on Monday.  In the meantime, today another HD TV in a different room started doing the same thing.  Only this one will turn itself back on!  Coincidence?   I think not. I called Verizon and spoke with a tech who said that the updates on the channels have been causing a few of these issues.  He walked me through several steps which did not correct the issue.  TV's are BOTH still turning off.  On one of them, we turned off the cable box and are playing a DVD.  Guess what?  The TV hasn't turned itself off yet!  Hmmmmm....this is SO strange because we completely unplugged the cable cord from the wall that goes to the TV and it still turned off.   We plugged it back in thinking the problem might indeed be the TV but as I stated, the TV hasn't turned off one time since the DVD has been playing. 

We can't try a DVD in the other TV because it turns off in 30 seconds and there's no time to get a DVD going. 

Is anyone else (maybe it's only related to HD Big Screen TV's, I don't know) experiencing their TV turning off?

I have 2 other standard TV's in the home that have not had this happen ...... yet...!   The tech seems to think it's the TV's having a problem and not FIOS but why is it staying on and not turning off while playing a DVD?

Re: TV's turn off all by themselves
hsheridan
Newbie
I have a similiar problem. My tvs turned on a 3am. The box was being updated. I wonder if that is the issue. When the update finished the TVs went on?
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Re: TV's turn off all by themselves
VBSam
Enthusiast - Level 2

I have similar problem with my DLP Samsung 63".

It just started turning off and I have to turn back on

3 or 4 times and then it stays on til we are done watching---

sometimes several hours..

I have a RCA dlp that doesn't seem to have this problem---but--

we don't watch that one as much so it may do it also.

???????? 

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Re: TV's turn off all by themselves
kaysyiayia
Enthusiast - Level 1

I posted the original message about my TV's turning off and on.  Well, I had to replace the lamp on one of them ($200) and fortunately my Samsung that turned off and on by itself was still under the manufacturer's warranty and they replaced the board in the TV.  No charge, thank goodness.

I still say the channel update had something to do with it because 2 tv's did this the same week of the updates and it's just TOO coincidental.  Verizon tech says anythings possible but doesn't understand how the update would have done this. 

2 tv's (both High Def) within a couple days of each other and one of them was only 6 months old.  We have 2 other tv's that are standard tv's and nothing happened to them. 

Everythings ok now since the repairs but still no explanation as to how it happened.

Re: TV's turn off all by themselves
Keyboards
Master - Level 3

Just curious - are these sets on surge suppressors?  Did you have any electrical power anomalies?  This is a much more likely culprit than a software update to an STB, especially since the 2 TV failures were totally different.

Won't say it's not possible, just not very likely.

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Re: TV's turn off all by themselves
TheSanchez
Contributor - Level 2
Keyboards is right.  Unless you have your TV plugged into the power jack on the back of the stb(which you shouldnt anyway) then it is highly unlikely that the STB would turn your TV on.  When STB updates get pushed down(we do them in a stacked ranking fashion in terms of "seniority" of the manufacturing date of that stb) the stb gets automatically reinitialized to activate the newly downloaded software.  This will sometimes cause the TV to turn on and off 2 times during the installation and activation of the new software. 
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Re: TV's turn off all by themselves
gkaufdude
Enthusiast - Level 1
Only my HD set top box does this. It has happened 2-3 times per week and I have to unplug the stb and replug it it in again. The system acts like it reboots and then I have TV for a few days. This never happens with my DVD or Wii gaming system. What's up?
Re: TV's turn off all by themselves
TimSykes
Specialist - Level 2
If you have your TV programmed on your remote, try to take that off. It may have to do with a programming issue of the software. Don't know if that will work, but who knows its worth a shot. 
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