Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

TV shows "blocked" message

Reply
MMFan
Contributor
Contributor
Posts: 1
Registered: ‎07-27-2011

TV shows "blocked" message

Message 1 of 2
(723 Views)

I have a 26" flat-screen Samsung TV and while using the Verizon FIOS remote I get a message that the TV is "blocked".  I can change channels, but not the volume and I cannot turn it off.  I cannot figure out what causes this to happen (every month or two) and what to do about it.  If I unplug it and then replug the TV back in that seems to reset it but this is frustrating.  Any ideas?

1 REPLY 1
Frank_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 47
Registered: ‎12-30-2010

Re: TV shows "blocked" message

Message 2 of 2
(698 Views)

Hi MMFan,

 

I am sorry that you are getting TV "blocked" message.  This is not something from the Verizon STB.  You may want to contact the TV manufacture to find out what can be done.

 

Thanks,

Frank_VZ

Frank
CET/Social Media


Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.