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TV times out

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MimiDee
Contributor
Contributor
Posts: 2
Registered: ‎11-11-2013

TV times out

Message 1 of 6
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I keep getting the message "to continue watching tv, press the menu key.  If you do not press menu, your tv will turn off". Sure enough, when I don't press menu, the tv turns itself off.  This is SO annoying, anyone know why this happens??

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beetlejuice
Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: TV times out

Message 3 of 6
(6,146 Views)

Most likely your sleep timer was enabled during the last firmware update. It happened to a lot of us.

 

Go into your dvr/stb menu

Go down to settings

Go down to Set-Top Box

Over to Sleep Timer

Choose Never

 

 

 

View solution in original post

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dslr595148
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 6,051
Registered: ‎09-24-2008

Re: TV times out

Message 2 of 6
(6,148 Views)

#1 How often does this happen?

 

For example everytime you turn it on.

 

#2 How is your TV connected to the device provided by Verizon? This could mean the DVR/STB.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

beetlejuice
Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: TV times out

Message 3 of 6
(6,147 Views)

Most likely your sleep timer was enabled during the last firmware update. It happened to a lot of us.

 

Go into your dvr/stb menu

Go down to settings

Go down to Set-Top Box

Over to Sleep Timer

Choose Never

 

 

 

View solution in original post

MimiDee
Contributor
Contributor
Posts: 2
Registered: ‎11-11-2013

Re: TV times out

Message 4 of 6
(6,103 Views)

That was exactly the problem!  Thank you so much!

Cee
Contributor
Contributor
Posts: 1
Registered: ‎03-09-2018

Re: TV times out

Message 5 of 6
(3,737 Views)

2018 Update: 

 

SETTINGS

SYSTEM

MEDIA CLIENT SETTINGS

AUTO POWER OFF

NONE

OK

LawrenceC
Moderator Moderator
Moderator
Posts: 10,697
Registered: ‎03-18-2013

Re: TV times out

Message 6 of 6
(3,716 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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