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TV times out

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Contributor
Contributor
Posts: 2
Registered: ‎11-11-2013

TV times out

Message 1 of 6
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I keep getting the message "to continue watching tv, press the menu key.  If you do not press menu, your tv will turn off". Sure enough, when I don't press menu, the tv turns itself off.  This is SO annoying, anyone know why this happens??

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Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: TV times out

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(5,428 Views)

Most likely your sleep timer was enabled during the last firmware update. It happened to a lot of us.

 

Go into your dvr/stb menu

Go down to settings

Go down to Set-Top Box

Over to Sleep Timer

Choose Never

 

 

 

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Trivia Champ
Trivia Champ
Posts: 5,957
Registered: ‎09-24-2008

Re: TV times out

Message 2 of 6
(5,430 Views)

#1 How often does this happen?

 

For example everytime you turn it on.

 

#2 How is your TV connected to the device provided by Verizon? This could mean the DVR/STB.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

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Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: TV times out

Message 3 of 6
(5,429 Views)

Most likely your sleep timer was enabled during the last firmware update. It happened to a lot of us.

 

Go into your dvr/stb menu

Go down to settings

Go down to Set-Top Box

Over to Sleep Timer

Choose Never

 

 

 

View solution in original post

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Contributor
Contributor
Posts: 2
Registered: ‎11-11-2013

Re: TV times out

Message 4 of 6
(5,385 Views)

That was exactly the problem!  Thank you so much!

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Contributor
Contributor
Posts: 1
Registered: ‎03-09-2018

Re: TV times out

Message 5 of 6
(3,019 Views)

2018 Update: 

 

SETTINGS

SYSTEM

MEDIA CLIENT SETTINGS

AUTO POWER OFF

NONE

OK

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Moderator Moderator
Moderator
Posts: 9,976
Registered: ‎03-18-2013

Re: TV times out

Message 6 of 6
(2,998 Views)

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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