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TV wants to change channel while watching On Demand

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lalala
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎01-04-2010

TV wants to change channel while watching On Demand

Message 1 of 2
(3,063 Views)

Whenever I'm watching something on On Demand, it tries to change the channel on the half hour and the hour.  It says "are you sure you want to tune to channel?" and won't accept "no" for an answer.  I have to select "yes" and allow it to change to live TV to get the message to go away.  We have Tivo, so it could be a conflict with that, though it's not happening because Tivo is trying to change the channel to record something.  Can you help?

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VZ_Erik
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 28
Registered: ‎10-19-2009

Re: TV wants to change channel while watching On Demand

Message 2 of 2
(2,983 Views)

Hi lalala,

Interesting, if you could, please tell me a little bit more about your set up. What STB and Tivo are you using, etc. Usually we only see this message when 2 shows are being recorded at the same time, and then we try to change the channel away from one.

Erik
Verizon Telecom
Fiber Solution Center


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