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Contributor
Contributor
Posts: 2
Registered: ‎01-21-2020
Message 1 of 4
(277 Views)

For the last year I have had problems with FIOS. We have changed Boxes, we have changed to a new TV, we have had a person come home and change boxes, changed wires and the list goes on and on.

Now I have a code 11010 showing on the 2nd TV in the basement.

I am ready to change to a new provider.

3 REPLIES 3
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Contributor
Contributor
Posts: 2
Registered: ‎01-21-2020
Message 2 of 4
(277 Views)

And the problems: TV picture goes off, the picture and the sound goes off, the picture freezes. the screen goes blank saying there is no connection..

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,791
Registered: ‎11-04-2008
Message 3 of 4
(242 Views)

Does it happen on all boxes or just the one?
What boxes do you have?

If it is only the one, have you tried swapping boxes around to see if the problem stays with the box or location?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 593
Registered: ‎12-06-2010
Message 4 of 4
(159 Views)

Try posting here with your issue and error code. Its a direct line to a VZ tech.

https://www.dslreports.com/forum/vzdirect

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