Terrible customer support
Florafolly
Newbie

It has taken me three tries to get a malfunctioning box replaced.  10 days ago I was told that a replacement would arrive the next day.  That was false.  I had to start from scratch again, even though Support could see the history, and spend another hour.  Any ideas how to get better support?

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Re: Terrible customer support
Still_Need_help

trying to get any type of support from verizon is a struggle.

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