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The kids lost the remote

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nateprentice
Contributor
Contributor
Posts: 1
Registered: ‎09-05-2009

The kids lost the remote

Message 1 of 3
(8,167 Views)

My darlings lost the remote.  I use the SD box for FIOS.  How do I get a new remote?  Why isn't this an easy topic to find on the website?

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VZ_Brian
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 141
Registered: ‎07-16-2009

Re: The kids lost the remote

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(8,148 Views)

Hi there.  I will send you out a replacement remote, no problem.  Please send me a private message with your home phone number (or name on account) and I will let you know when the shipment is complete. 

Brian K
Verizon Telecom
Fiber Solution Center


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Cybervike
Contributor
Contributor
Posts: 4
Registered: ‎01-14-2010

Re: The kids lost the remote

Message 3 of 3
(7,025 Views)

I have this same problem.  Four kids and now a missing remote.  We have 4 FIOS boxes. Could I also get a replacement?

 

Troy

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