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Message 1 of 2

(1,148 Views)

All of my other channels work fine except for channel 1756 The Filipino Channel. It works in both of my bedrooms, but not in the living room and kitchen. I contacted tech support and did everything that was advised. I unplugged the power for a few seconds, reconnected the coax cables on the STB and splitters, but nothing seems to be working. Is there a simple fix for this or will I need to have a technician come in? Thanks in advance!

1 REPLY 1

Message 2 of 2

(1,113 Views)

Couple of things to try:

1) Are the affected rooms off the same splitter? Meaning they are on a splitter that the other rooms are not. If so, could be that splitter that is bad.

2) Could be a cable loss issue. Can you describe how cables are connected to splitters?

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