Re: Transfer DVR Schedule from cloud to new DVR
mslaing301
Enthusiast - Level 1

You're a genius. You should be on Verizon's payroll. I just spent 20 mins on the phone with one of their reps who was clueless. Thank you!

Re: Transfer DVR Schedule from cloud to new DVR
Nigel3
Enthusiast - Level 1

This did not work for me. I have just spent two hours trying to solve this with Verizon - to be told it will nee some time to work through a technical issue. I followed the instructions to be instructed the series already exists. I may as well program my DVR again.

I was able to ull down the items from the previous DVR but it did not import the entire series. This is the second time I have had to do this with Verizon in only 11 months with them providing my TV service. 

They informed me that they would work through the technical issue. I have little confidence. Wish I had stayed with AT&T!! 

The error i had on trying to copy over was that "series already existed" and it only allowed me to import one at a time and not import anything from Cloud. Any advce would be appreciated. 

Re: Transfer DVR Schedule from cloud to new DVR
blackrequiem
Newbie

Thank you SO much! I really didn't feel like sitting on the line forever trying to figure this out!

Worked like a charm!

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Re: Transfer DVR Schedule from cloud to new DVR
nanaben7
Newbie

I have the new enhanced dvr that records up to 6 shows at a time.  none of the advice as to retrieving from the cloud seems to work.  anything not said so far that would assist?

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Re: Transfer DVR Schedule from cloud to new DVR
Jb214
Newbie

Thank you so much.  Haven't done it yet but searched for quite a while on Verizon's site.  Before I was going to call Verizon,  Google's the question.  Your answer came up.  Really appreciate your help.

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Re: Transfer DVR Schedule from cloud to new DVR
LawrenceC
Moderator Emeritus

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Re: Transfer DVR Schedule from cloud to new DVR
wishfioswascheaper
Enthusiast - Level 1

Didn't work for me either, the verizon rep (supervisor) was clueless told me to do something else that was wrong.  This made sense and when I did it I saw a "dvr download failed" or something to that effect, hit "info" to retry but nothing worked. 

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Re: Transfer DVR Schedule from cloud to new DVR
kh-taylarie
Khoros Partner
Khoros Partner

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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