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You're a genius. You should be on Verizon's payroll. I just spent 20 mins on the phone with one of their reps who was clueless. Thank you!
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This did not work for me. I have just spent two hours trying to solve this with Verizon - to be told it will nee some time to work through a technical issue. I followed the instructions to be instructed the series already exists. I may as well program my DVR again.
I was able to ull down the items from the previous DVR but it did not import the entire series. This is the second time I have had to do this with Verizon in only 11 months with them providing my TV service.
They informed me that they would work through the technical issue. I have little confidence. Wish I had stayed with AT&T!!
The error i had on trying to copy over was that "series already existed" and it only allowed me to import one at a time and not import anything from Cloud. Any advce would be appreciated.
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Thank you SO much! I really didn't feel like sitting on the line forever trying to figure this out!
Worked like a charm!
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I have the new enhanced dvr that records up to 6 shows at a time. none of the advice as to retrieving from the cloud seems to work. anything not said so far that would assist?
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Thank you so much. Haven't done it yet but searched for quite a while on Verizon's site. Before I was going to call Verizon, Google's the question. Your answer came up. Really appreciate your help.
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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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Didn't work for me either, the verizon rep (supervisor) was clueless told me to do something else that was wrong. This made sense and when I did it I saw a "dvr download failed" or something to that effect, hit "info" to retry but nothing worked.
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Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.
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