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Transfer DVR Schedule from cloud to new DVR

Transfer DVR Schedule from cloud to new DVR

Contributor mslaing301
Posts: 1
Registered: ‎08-28-2013
Message 11 of 16

You're a genius. You should be on Verizon's payroll. I just spent 20 mins on the phone with one of their reps who was clueless. Thank you!

Contributor Nigel
Posts: 1
Registered: ‎08-16-2014
Message 12 of 16

This did not work for me. I have just spent two hours trying to solve this with Verizon - to be told it will nee some time to work through a technical issue. I followed the instructions to be instructed the series already exists. I may as well program my DVR again.

I was able to ull down the items from the previous DVR but it did not import the entire series. This is the second time I have had to do this with Verizon in only 11 months with them providing my TV service. 

They informed me that they would work through the technical issue. I have little confidence. Wish I had stayed with AT&T!! 


The error i had on trying to copy over was that "series already existed" and it only allowed me to import one at a time and not import anything from Cloud. Any advce would be appreciated. 

Contributor blackrequiem
Posts: 1
Registered: ‎09-11-2014
Message 13 of 16

Thank you SO much! I really didn't feel like sitting on the line forever trying to figure this out!


Worked like a charm!

Contributor nanaben7
Posts: 1
Registered: ‎09-19-2014
Message 14 of 16

I have the new enhanced dvr that records up to 6 shows at a time.  none of the advice as to retrieving from the cloud seems to work.  anything not said so far that would assist?

Contributor Jb21
Posts: 1
Registered: ‎02-09-2019
Message 15 of 16

Thank you so much.  Haven't done it yet but searched for quite a while on Verizon's site.  Before I was going to call Verizon,  Google's the question.  Your answer came up.  Really appreciate your help.

Moderator Moderator
Posts: 9,394
Registered: ‎03-18-2013
Message 16 of 16

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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