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This did not work for me. I have just spent two hours trying to solve this with Verizon - to be told it will nee some time to work through a technical issue. I followed the instructions to be instructed the series already exists. I may as well program my DVR again.
I was able to ull down the items from the previous DVR but it did not import the entire series. This is the second time I have had to do this with Verizon in only 11 months with them providing my TV service.
They informed me that they would work through the technical issue. I have little confidence. Wish I had stayed with AT&T!!
The error i had on trying to copy over was that "series already existed" and it only allowed me to import one at a time and not import anything from Cloud. Any advce would be appreciated.