You're a genius. You should be on Verizon's payroll. I just spent 20 mins on the phone with one of their reps who was clueless. Thank you!
This did not work for me. I have just spent two hours trying to solve this with Verizon - to be told it will nee some time to work through a technical issue. I followed the instructions to be instructed the series already exists. I may as well program my DVR again.
I was able to ull down the items from the previous DVR but it did not import the entire series. This is the second time I have had to do this with Verizon in only 11 months with them providing my TV service.
They informed me that they would work through the technical issue. I have little confidence. Wish I had stayed with AT&T!!
The error i had on trying to copy over was that "series already existed" and it only allowed me to import one at a time and not import anything from Cloud. Any advce would be appreciated.
Thank you SO much! I really didn't feel like sitting on the line forever trying to figure this out!
Worked like a charm!
I have the new enhanced dvr that records up to 6 shows at a time. none of the advice as to retrieving from the cloud seems to work. anything not said so far that would assist?
Thank you so much. Haven't done it yet but searched for quite a while on Verizon's site. Before I was going to call Verizon, Google's the question. Your answer came up. Really appreciate your help.
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