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Transfer dvr recordings to new box

Transfer dvr recordings to new box

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Contributor Debbie2
Contributor
Posts: 4
Registered: ‎09-08-2017
Message 1 of 8
(4,359 Views)

I got the new Fios one boxes and can’t get my recordings on there. 

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Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,036
Registered: ‎06-24-2018
Message 2 of 8
(4,327 Views)

@Debbie2 wrote:

I got the new Fios one boxes and can’t get my recordings on there. 


You cannot transfer recordings from the other DVR. The DVR is not meant for long term storage. If it fails or you get a new DVR you have to start  over. 

Contributor Debbie2
Contributor
Posts: 4
Registered: ‎09-08-2017
Message 3 of 8
(4,325 Views)

But I thought everything was stored on the cloud.

Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,036
Registered: ‎06-24-2018
Message 4 of 8
(4,285 Views)

@Debbie2 wrote:

But I thought everything was stored on the cloud.


Unfortunately no the recordings are not on the cloud. All Verizon DVRs have an internal hard drive. A 1 TB hard drive for FiOS TV One. 

There is a setting you can go into the old box and select "Export Settings to Cloud". Then when activating the new one it will ask to import settings from a specific box. That just refers to importing series settings. 

Contributor MrDVR
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Posts: 2
Registered: ‎10-12-2017
Message 5 of 8
(671 Views)

Comcast uses cloud backup to transfer data when you switch boxes.  Also, a DVR is merely a computer with a hard drive.  There is NO REASON this cannot be done.

Silver Contributor V Silver Contributor V
Silver Contributor V
Posts: 1,036
Registered: ‎06-24-2018
Message 6 of 8
(655 Views)

@MrDVR wrote:

Comcast uses cloud backup to transfer data when you switch boxes.  Also, a DVR is merely a computer with a hard drive.  There is NO REASON this cannot be done.


It absolutely can be done, but for whatever reason Verizon has never offered a cloud DVR. Maybe they will in the future. 

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,475
Registered: ‎11-04-2008
Message 7 of 8
(466 Views)

They have to ensure that you can only transfer to another stb but no other device that would allow you to save the programs. That is due to contractual agreements with content providers.


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Moderator Moderator
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