I just got another DVR for our bedroom, already have one in Den. Only on the new DVR do I have the problem of no sound when I try to play songs on Pandora. The station comes up and all my choices are there and a song is playing by all indications but no sound. My other DVR that I've had works perfect. Called tech support and they rebooted my router and my DVR but no help. She said she would send this issue up the line LOL. Maybe someone here can tell me what is wrong?