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Hi. I had the same problem. As per the solution, I went out and got a new coax cable. Most of the channels are back, but there are a few that are still "unavailable". Any ideas?
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Do you have more than one TV? If so, does it happen on all TVs? Which cable did you replace?
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I have another in the bedroom which is fine.
I replaced the cable going from the splitter to the box.
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Do both TVs run off the same spliter?
If so, try swapping the ports on the splitter first.
If that doesn't change it, then try swapping the boxes around.
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They actaully don't. I live in an apartment and each box has it's own splitter.
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For others who may view this thread, I also experienced a similar issue with channels unavailable, pixilation and other picture problems despite other channels being totally fine. Do not underestimate the effects a loose or faulty coax connection can cause. I simply had to tighten the coax connection to the wall plate and everything was solved. Check the easy stuff first - calling VZ will only frustrate you.
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In order to keep discussion on the community current, this topic has been locked to prevent new replies. If you have a similar question or issue that you wish to discuss, then please feel free to post a new message on the most relevant board. Thanks!
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