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(Tv One) Cancelling Recordings

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Contributor
Contributor
Posts: 4
Registered: ‎01-13-2019

(Tv One) Cancelling Recordings

Message 1 of 4
(749 Views)

Anytime I cancel a scheduled recording from the schedule within seconds it pops back up in my scheduled list. It’s very annoying that I have to just let it record and then delete it to get rid of it. Is it possible this may be because they sent me 2 main boxes when I upgraded? 

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Contributor
Contributor
Posts: 6
Registered: ‎01-15-2019

Re: (Tv One) Cancelling Recordings

Message 2 of 4
(679 Views)

Hey, are you scheduling the recording via the app or the set top box? 

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Contributor
Contributor
Posts: 4
Registered: ‎01-13-2019

Re: (Tv One) Cancelling Recordings

Message 3 of 4
(635 Views)

always set top, I’m pretty sure the having 2 dvr boxes is what’s causing this, I need to figure out how to make a dvr box into just a regular box 

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,887
Registered: ‎11-04-2008

Re: (Tv One) Cancelling Recordings

Message 4 of 4
(592 Views)

So having 2 DVRs costs extra.

Just call and say you want to downgrade one of the DVRs to act as a regular box.


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