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UNABLE TO MAKE ACCOUNT CHANGES ONLINE. NO CHANGES AT ALL!!! EVEN RENEWAL

UNABLE TO MAKE ACCOUNT CHANGES ONLINE. NO CHANGES AT ALL!!! EVEN RENEWAL

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Contributor
Contributor
Posts: 1
Registered: ‎11-10-2013

No matter what I try to do online all I receive is the below message.  I don't want to call!  All I want to do is renew my contract and make changes.   Please contact the Verizon Local Business Office We're sorry, we are unable to continue your order at this time.
Please try again later or contact your local Verizon office for assistance.
 

 
1 800 - VERIZON (1 800 - 837 - 4966)
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Gold Contributor IV
Gold Contributor IV
Posts: 1,416
Registered: ‎04-10-2012

@rwilliams124 wrote:

No matter what I try to do online all I receive is the below message.  I don't want to call!  All I want to do is renew my contract and make changes.   Please contact the Verizon Local Business Office We're sorry, we are unable to continue your order at this time.
Please try again later or contact your local Verizon office for assistance ...

 


Since you do not want to contact the office via telephone, what happened when you "TRIED AGAIN LATER"?

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Moderator Moderator
Moderator
Posts: 9,529
Registered: ‎03-18-2013

Hi rwilliams124

Sorry you are having difficulty making changes to your account online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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