Subscribed to HBO - able to get channels on television. When attempting login to HBO GO, it states "To watch HBOGO, you must have HBO premium service on your FiOS TV account. Called customer service - waited on hold 10 minutes. Spoke with person FINALLY, she put me on hold 5 minutes, came back, put me on hold 5 more minutes, came back and asked me if she could call me back. She never did.
I then received an email stating the my password change request had been completed... I DID NOT request a password change.
Customer service for FiOS is absolute garbage - I WAS a hug advocate, but they are creating an arch nemesis.