11-10-2013 03:27 PM
It's been over a month that I can't watch VOD.
I can go to OnDemand and choose the HBO On Demand etc but once I click play it either gives me a network connection error after about 30 seconds of black screen or it starts but it's a extremelly pixelated 1 frame per 10 seconds or even worse.
11-11-2013 07:20 PM
You probably have a loose or bad connection.
To verify a bad connection
Menu-->Settings-->System Information --> Info
Under Channel Information
SNR Level: GOOD
If your meny is no showing good then you have a bad connection. Reseat connections and if problem persists run new wires and/or call Verizon.