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Unacceptable Support

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Dan_S
Copper Contributor
Copper Contributor
Posts: 21
Registered: ‎10-09-2010

Unacceptable Support

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I just finished a chat with technical support and billing.  Neither could help me with converting a self-install to a technician install for FiOS TV.  While it is my problem that I assumed a simple connection to the Actiontec router, the inability of Verizon to convert this to a technician install is unacceptable.

 

I am calling Verizon to cancel the FIOS TV install.

 

Regards, Dan

 

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