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Unnamed DVR

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angelanmoby
Contributor
Contributor
Posts: 3
Registered: ‎09-23-2011

Unnamed DVR

Message 1 of 4
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I have a multi-room DVR and two STBs. One the multi-room DVR only it lists an additional DVR which is not connected to the network, "Unnamed DVR". It asks me to refresh to see if it is connected to the network, which, of course, it isn't...because it doesn't exist. Has anyone experienced this problem? How do I get rid of this annoying listing?

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Mike_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 158
Registered: ‎01-04-2011

Re: Unnamed DVR

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(787 Views)

Hello Angelanmoby,

I have sent you a private message to acquire further information so I may assist in resolving the extra miscellaneous DVR on your account.

 

Thank you

Mike_VZ
Verizon Support


Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms of Service, or your Customer Agreement Terms and Conditions or Plan.

srjp
Contributor
Contributor
Posts: 2
Registered: ‎10-04-2011

Re: Unnamed DVR

Message 3 of 4
(749 Views)

same issue here...on non-DVR box I get 4 unnamed DVRs, now on my DVR box all unnamed DVRs are gone

EvilAsh
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎09-26-2011

Re: Unnamed DVR

Message 4 of 4
(723 Views)

Was this resolved?  I'm having the same issues.  I called Tech and they reset my DVR's.  They came back and the two that should be there were the only ones...for 5 minutes.  They the unnamed DVR's came back after I hung up from tech support.

 

 

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