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Update STB when it is on standby

Update STB when it is on standby

Bronze Contributor II
Bronze Contributor II
Posts: 116
Registered: ‎01-25-2013
Message 1 of 2

Several times the past weeks I missed the beginning of a show I wanted to watch because that {word filter avoidance} STB had to spend a few minutes updating. During that time it will show the current channel, but outright reject switching to a different channel.


Why aren't the STBs updated when they are in standby mode? Verizon can reboot the boxes and do all kinds of other stuff remotely, but apparently updating with blocking basically all functions only works when I turn it on? Push updates out to STBs when they are in standby. I don't mind if the box gets turned on remotely to accomplish that as long as you put it back to standby afterwards

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 2

I've seen this a lot recently.  It use to show no warn you but now a messages tells you it is doing this and that it should take less than a minute.  Definitely was seeing this before I switched to VMS, and now see the VMS startup screen sometimes.


I believe that on some conditions it does the update even in Standby, but for some reason not always.

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