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Use of LAST BUTTON on remote

Use of LAST BUTTON on remote

Copper Contributor FIOSConfused
Copper Contributor
Posts: 8
Registered: ‎09-30-2014
Message 1 of 5
I have problems with the DVR functionality after upgrading to the Quantum box.
For example, in the old system it was easy to watch a recorded show and switch to check on Live TV for a score update and then switch back and continue with the recorded show. I just used the "last" button. Now, the last button brings you to the live TV, but the next push sends you to the second to last Live TV station, not back to the DVR. Now if you go to Live TV and want to get back,  you need to hit: DVR, OK(to select recordings) and the scroll through the list to your show, then select OK, then scroll to select "resume play" then OK. Similarly, if you are just cleaning up the recorded list and delete a show that was not in a folder, you are thrown back to the main DVR menu. You then have to go all the way back through the list to continue cleaning up the recordings. In the old system, after deleting the show, the focus of the system remained in the recorded list (below or above the entry you deleted, I don't recall which).
Also, with the FIOS Voice functionality, after playing a voicemail you are returned to live TV, even if you were watching a recorded show. 
There are other issues as well.
Extremely poor End User Experience.
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,175
Registered: ‎08-05-2008
Message 2 of 5

A new update to the STB software is curently being distributed for the Quantum boxes. The new update brings back that functionality. I believe all areas (VHOs) are supposed to have the update by the end of this week.


FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

Copper Contributor FIOSConfused
Copper Contributor
Posts: 8
Registered: ‎09-30-2014
Message 3 of 5

Thanks Justin, I got it and it works.


Contributor JW110
Posts: 1
Registered: ‎11-24-2019
Message 4 of 5


Why do they keep thinking changes are improvements.

Leave it alone!


Moderator Moderator
Posts: 9,399
Registered: ‎03-18-2013
Message 5 of 5

As this thread is now over three years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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