Re: VMS 1100 Guide Not Full Screen
SinCara
Specialist - Level 2

You can upload a photo by clicking on the icon that looks like a mountain with a sun when you reply. I am curious as to see one myself.

The guide on quantum doesn't take up the entire full screen, there is some space around it, but there shouldn't be any video cut off on the video in the upper left.

I would however suggest that you call Verizon and speak to someone in tech support who can run some diagnostics on their end. Have you tried using another hdmi cable by chance?

0 Likes
Re: VMS 1100 Guide Not Full Screen
dhordish
Newbie

The video extends past the guide and is not in the box where it is supposed to be. 

The quality is also a little pixelated.

So I am not sure what the issue is.

I have tried a brand new HDMI Cable as well.

0 Likes
Re: VMS 1100 Guide Not Full Screen
CRobGauth
Community Leader
Community Leader

Here is a pic from my TV. Can you explain how yours is different?

I find it surprising you are having the issue on 4 TVs.

image

0 Likes
Re: VMS 1100 Guide Not Full Screen
dhordish
Newbie

I dont see a picture..?

0 Likes
Re: VMS 1100 Guide Not Full Screen
dhordish
Newbie

Yes that is what mine shows.

Is it supposed to be the same?

0 Likes
Re: VMS 1100 Guide Not Full Screen
SinCara
Specialist - Level 2

@dhordish wrote:

Yes that is what mine shows.

Is it supposed to be the same?


If yours looks like the pic that was posted then there is nothing wrong with your guide......that is how it is supposed to look.

0 Likes
Re: VMS 1100 Guide Not Full Screen
Justin46
Legend

@dhordish wrote:

Yes that is what mine shows.

Is it supposed to be the same?


Yes. If you look very carefully at the picture I believe you can see the hardware bezel around the screen, so the picture he posted includes more than just the actual screen.

And if you want another channel displayed on the Guide, go into the Menu and turn off the ad banner display at the bottom:

Menu ==> Settings ==> Notifications ==> Guide Banner ==> Disable

__________________________________
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

0 Likes
Re: VMS 1100 Guide Not Full Screen
DVRfan
Enthusiast - Level 2

You are talking about a television's aspect ratio. Press the pound # key on your remote to choose the proportion, such as the traditional 4:3 ratio, or 16:9, and there is a "wide" also. Enjoy your VMS 1100... I am very much!

0 Likes