I've recently upgraded to the VMS1100 STB, and I've been having issues with the menu response time; it's extremely slow compared to my previous STB. The worst is with the guide. When the filter is set to "All" in my guide, there is 1 second delay between when I press the "Guide" button, and when the guide shows up on my screen. Get this, when the filter is set to "Subscribed", there is a 5 second delay between when I press the "Guide" button and when the guide shows up on the screen. In both cases, there is a 1 second delay between pressing any button to navigate the guide, and when the STB responds to the command. I've contacted Verizon 5 times, and have yet to be given a solution. They keep blaming the issue on various outages our upgrades that are set to happen "in 10 hours". Anyone else experiencing this issue?
My previous STB was very responsive; it almost seemed liked it knew the button I wanted to press before I pressed it. I don't recall the exact model, but it was a Motorola only capable of recording two shows at once.