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VOD_46 Error

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spike99
Contributor
Contributor
Posts: 1
Registered: ‎03-12-2010

VOD_46 Error

Message 1 of 2
(2,772 Views)

I need help with a problem: I subscribe to HBO but I can't get HBO On Demand programming.  I get an error that says I need to subscribe to this service & it asks me if I want to subscribe now?  The error it gives is VOD_46.

 

I have called FIOS support twice.  Last week, I was told it would be fixed in a couple of days.  Tonight I called again & I was told that this was a billing issue and was "cold" transferred to billing support phone queue (the Tech Support didn't stay on the line with me).  But, billing support was closed, of course so I didn't get any help at all with this.

 

How can I fix this?? I want to be able to watch HBO On Demand movies & shows.

 

Thanks,

 

Alicia

1 REPLY 1
VZ_Ron
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 225
Registered: ‎01-25-2010

Re: VOD_46 Error

Message 2 of 2
(2,708 Views)

Hey spike99, I need will you to private message us so I could take a look at your account to resolve the issue.

Ron
Verizon Telecom
Fiber Solution Center


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