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VOD and MultiRoom DVR Picture breaking up

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ChesapeakeTeche
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Contributor
Posts: 2
Registered: ‎05-15-2012

VOD and MultiRoom DVR Picture breaking up

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We currently have a MultiRoom DVR (new Motorola) in our living room and an older Motorola DVR upstairs. When viewing VOD or watching a show which has been recorded downstairs, the picture and audio constantly break up. We just swapped out the ActionTec for another unit and a tech came out and replaced a bad splitter. VOD in the living room is somewhat better than upstairs.

Any assistance would be appreciated!

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jumpin68ny
Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: VOD and MultiRoom DVR Picture breaking up

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(655 Views)

Keep on tech support.  I had the same problem, we checked the splitter, changed out the router and in the end VZ replaced the ONT.  I suggest you ask VZ about swapping out the ONT.

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