VOD has lines going through it, especially HD

[#1]

For the last two weeks, most HD video on demand (this is free tv) usually has bad lines and occasionally bad sound. Almost seems like "snow." It also occurs with SD vod as well. It worked fine forever, and this has only happened in the last few weeks. I have fairly new STB (few months old, not one of the new ones). It's definitely not the encoding of the content, because occasionaly I will begin watching a show and it will be fine. Then if I stop it or it times out on pause, and I go back, the content suddenly has this problem.

Is it just my stb or have other seen this recently?

thanks.

[#2]

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