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When I go to play anything on my VOD, a box pops up with the message:
"We are unable to process your request at this time. Your selection is not available on the system. Please make another selection. [VOD_212]"
This comes up for any movie I select. Anyone know what it means? I reset the box and still nothing.
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It sounds like your not making contact with the VOD server. Try rebooting your router and then check to make sure that the STB goes online. Menu-->settings-->system info. It will either say Offline or online at the bottom.
If your ONLINE and you have rebooted the router, then contact TS. 888-553-1555
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I get the same message on a pretty regular basis--mostly at night. Rebooting does nothing; however, VOD usually comes back the next day in my case. Unfortunately, I very rarely need it during the day.
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Having the same problem - same error message. Power cycling my router and cable box don't seem like the best options. Is there a technical reason why this is happening? Internet is connected, box sees the internet ....