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Verizon DVR fan keeps running at high speed 24x7 now

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deepafp
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Contributor
Posts: 4
Registered: ‎06-23-2014

Verizon DVR fan keeps running at high speed 24x7 now

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So I've had this Verizon DVR STB for almost 4 years now. And for the past 2 days, the fan started running non-stop at its fastest and loudest rpm and it is running 24x7. 

 

There's nothing blocking the DVR and nothing has changed about it as such. 

 

All of a sudden the fan has kicked into high gear and has been doing that constantly. What is the solution to this? Do I need a replacement STB now?

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pkslopegirl
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Posts: 1
Registered: ‎10-27-2014

Re: Verizon DVR fan keeps running at high speed 24x7 now

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My IMG was upgraded on 10/23, since then I have the same problem. Tonight I went to channel 1790 just to check it out, I was in shock the fan stopped! Once I tuned into a lower channel, it resumed. There have been other postings stating the same problem, evidently it's a known issue that's been occurring for years! Verizon needs to address and fix this, the noise is so annoying!
Telcoguru
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Posts: 1,796
Registered: ‎08-06-2008

Re: Verizon DVR fan keeps running at high speed 24x7 now

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You need to have the STB replaced. Once the fan begins to do that it will eventually fail.

dduncan2012
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Posts: 5
Registered: ‎10-01-2012

Re: Verizon DVR fan keeps running at high speed 24x7 now

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My DVR also started running (sounds like the fan) all the time. I saw other posts that said changing the LED display on the box could help. I did that and it did help me (for now).  You might try the following:

Using your Remote Control, go to Menu, Settings, System, Set Top box, LED Brightness, and change the setting to Low. 

Hope this helps.

CRobGauth
Platinum Contributor III Platinum Contributor III
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Posts: 7,990
Registered: ‎11-04-2008

Re: Verizon DVR fan keeps running at high speed 24x7 now

Message 5 of 5
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But as others have said, it is only a matter of time before the box fails.

Fan speeds up as temp increases.

Couldn't hurt to make sure all the vents are clear.


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