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Verizon Fios Android app will not pair with cable Box

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Contributor
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Registered: ‎07-05-2013

Verizon Fios Android app will not pair with cable Box

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I have downloaded the Verizon Fios remoate control android app and it will not pair with my TV. I have tried multiple times with no luck. I am using a Samsung Galaxy Note 2. Any help is appreciated. 

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Registered: ‎08-07-2008

Re: Verizon Fios Android app will not pair with cable Box

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@joshhud wrote:

I have downloaded the Verizon Fios remoate control android app and it will not pair with my TV. I have tried multiple times with no luck. I am using a Samsung Galaxy Note 2. Any help is appreciated. 


What version of Android is on your device?  Have you run the widget on the set top box first before you try to use the remote control function? 

 

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Registered: ‎07-05-2013

Re: Verizon Fios Android app will not pair with cable Box

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I am running Android 4.1.2 and yes I did run the widget. I followed the directions on the app with no luck. It says it cannot find the set top box
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